Business Analyst

 Experience building and implementing functional systems and data using an organized approach. 

Ability to research data definition, utilization, and flow in order to obtain knowledge about existing systems.

 
Capability to develop new business procedures and use data to improve efficiency. 

Capacity to prioritize and multitask allocated tasks and projects with little help. 

Expert troubleshooting abilities are required to discover, rectify, and escalate issues. Identifies the requirement for technical assistance to aid in problem resolution. 

Expert understanding of Microsoft Office products is required to create functional system prototypes and scenario models. 

Expert in learning evolving firm reporting technology systems (Tableau, BI tools). 

Proficient knowledge of data warehouse concepts.  

 Diagram very complicated business processes, data flows, and architecture for new systems and data. 

Create extremely complex business cases to give cost-effective solutions. 

Follow a highly complex data flow to interpret information sources for new systems and data. 

Proactively implement system changes based on a business system impact study. 

Serve as the functional lead for technical implementation of agreed-upon solutions. 

Decisions based on extremely complicated business system impact assessments, including business process or data flow suggestions, may have an impact on company systems. 

Decisions on the restructuring of business processes are typically undertaken in conjunction with divisional stakeholders and carry a significant risk to the performance of the firm. 

While there are no direct people responsibilities, helping others around the organization to complete projects and achieve deadlines will  be required.

 Capability to develop project plans or carry out previously established plans. 

The ability to condense very complicated business cases, system information, and concepts and present them clearly to firm leadership. 

Communicate on a frequent basis with Engagement Managers (Directors), project team members, and representatives from various functional and/or technical teams, including escalating any issues that require extra attention and consideration from engagement management.  

 Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or comparable work experience. 

4+ years of experience as a Business Analyst in IT or other similar industries, with a track record of obtaining and documenting business requirements. 

Experience gathering and documenting business needs utilizing a range of methodologies such as interviews, surveys, seminars, and use cases. 

familiarity with system interconnections and the capacity to evaluate how they affect requirements and business operations. 

Excellent communication and interpersonal skills, as well as the ability to connect technical and non-technical stakeholders. 

Understanding system integrations and the capacity to assess their influence on business processes and requirements. 

Excellent communication and interpersonal skills, with the ability to bridge the gap between technical and non-technical stakeholders.

Familiarity with the ServiceNow platform is extremely desirable, especially in the context of IT Service Management (ITSM). 

Experience with user acceptance testing and quality assurance. 

Strong analytical abilities and the capacity to work with data to extract insightful knowledge. 

Responsibilities for analytics and decision-making.

Analytical ability to handle several projects and arrange assignments into achievable work products.

Able to work autonomously or with little supervision.

Exceptional ability to communicate.

 
Capable of delivering technical demonstrations.